Delivery
DELIVERY Our standard delivery is between 2-4 working days. Please note that during high season and sales, the delivery of your package may take longer. The current delivery time for your order is shown at checkout and on your order confirmation. TRACK YOUR PARCEL As soon as your package has been dispatched from our warehouse, you will receive a delivery confirmation emailed to you. You will find a link in the email where you can track the package. Please note that it may take some time for the tracking information to appear. You can also track your package "All purchases" when you log in to My Account, by clicking on the order you are waiting for. If the status of the order is "Sent", you can click on "Track package" at the bottom of the order information. . CAN I CHANGE MY ORDER? We will start processing your order as soon as possible. Once our warehouse has started processing your order, it is not possible to make any changes to it. This includes changing items, delivery address or delivery method. If you are unable to collect your package from the specified drop-off location, your package will automatically be returned to us. A refund will be made to the same payment method used at the time of purchase. If the carrier is unable to deliver to your home address, they will contact you to arrange a new time for home delivery, or inform you that you can collect the package at a collection point near you. If you do not want to keep the products you ordered, you can return the products to a store or online. CAN I CANCEL MY ORDER? You can cancel your order within a short time after it is completed and place a new order instead. You can do this by logging in to "My account" and viewing your online orders under "All purchases". If the "Cancel Order" button is visible, you can select this option and your order will be cancelled. If the button is not visible, it is too late to cancel the order as processing has begun. If it is no longer possible to cancel the order, you are always welcome to return the products you do not want to keep to the store or online. You will find all information about our returns here.